SHIPPING AND RETURN

Shipping and Returns Policy

Shipping Information

At Perrytout, we are committed to providing a seamless shopping experience for our customers. This includes transparent shipping policies to ensure that your order arrives promptly and in excellent condition.

Shipping Destinations

We currently offer shipping within the World. If you have any inquiries about shipping to a location outside of this area, please contact our customer support team for assistance.

Processing Time

  • All orders are typically processed within 15days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods

We offer the following shipping methods:

  • Standard Shipping: 5days
  • Express Shipping: 10days

Please note that delivery times may vary based on your location, shipping method, and any unforeseen circumstances such as weather or carrier delays.

Shipping Fees

Shipping fees are calculated based on the weight, size, and destination of your order. You can view the shipping costs during the checkout process before completing your purchase.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or with the selected carrier.

Returns and Exchanges

We want you to be completely satisfied with your purchase from Perrytout. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy.

Return Eligibility

  • To be eligible for a return or exchange, items must be in their original condition, unused, and in the original packaging.
  • Customized or personalized items may not be eligible for return unless there is a defect or error on our part.

Return Process

If you would like to initiate a return or exchange, please follow these steps:

  1. Contact our customer support team at [email protected] within 15 days of receiving your order.
  2. Provide your order number, details of the item(s) you wish to return or exchange, and the reason for the return.
  3. Our customer support team will guide you through the return process and provide you with a return authorization number (RMA).
  4. Package the item(s) securely in their original packaging and include the RMA number.
  5. Ship the package to the address provided by our customer support team.

Refunds and Exchanges

  • Refunds will be issued to the original payment method used during the purchase, excluding any shipping fees.
  • Exchanges will be processed once we receive the returned item(s) and confirm their eligibility.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund and handle any return shipping costs in such cases.

Contact Us

If you have any questions or need assistance with your order, shipping, or returns, please do not hesitate to contact our customer support team at [email protected]. We are here to assist you.

Thank you for shopping with Perrytout. Your satisfaction is our top priority.

Ensure that you tailor this policy to your specific business needs and local legal requirements. It’s important to maintain clear and honest communication with your customers regarding shipping and return processes.